Life.Ecology.Food.®

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Terms and conditions

Product notes

Please be sure to read the "product notes" if there are any present for the product you are puchasing. We mostly send plants grown in 1 litre pots, however some plants may be sent bare rooted or just as sections of plant root, directly from garden/ground stock. If this is the case we will mention it in the product notes.

Delivery

Presently we only deliver to addresses within the UK. We send to you via Royal Mail and Parcelforce.

Some of our plants will be sent bare rooted, but mostly with compost/soil. Look out for out of season notifications on plant pages. We probably sell/ship these during winter months whilst the plant is dormant or a tuber/rhizome.

Delivery can take 2-3 days, so it's important you open your delivery immediately and make sure the plants get water and air.

Processing time of orders will vary during the year and can take between 3-5 days to process. We will always aim to get them to you as soon as possible.

Shipping costs

1-2 plants £4.00
3-6 plants £7.50
7-10 plants £10.50
11-20 plants £20.00
21-50 plants £35.00
50+ plants Free

Returns

We want you to receive healthy plants that will survive and grow! Hopefully you'll never receive a poorly packaged or damaged plant from us.

In the event that you are ever unhappy with your purchase, please let us know via our contact form within 10 days of receipt and tell us the problem. We will resolve it as speedily as we can. Once planted in a pot or in the ground it cannot be considered returnable or refundable.

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